Complaint about cancelled train service

You bought a first-class ticket for the 09:15 HarborLink service on 12 September from Riverton Central to Oakford because you had an important job interview. The train was cancelled less than 15 minutes before departure with no clear explanation at the station. Staff were unable to tell you when the next service would run and provided no assistance. As a result, you missed the interview, had to pay for an expensive taxi, and have not received a refund or any communication from the company. Write a letter to HarborLink Railways Customer Service. In your letter - Explain what happened and how it affected you. - Describe the information and help (if any) you received from station staff. - Request a refund and compensation, and state what outcome you expect. Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear …,